API Response Time (p50 · last 24h)
Current: 1,241 ms
24h ago12h agoNow
Core Platform
API Gateway (ap-southeast-1)
Primary ingress · Singapore region
Operational
99.99%
Routing Engine
Cost optimizer · Fallback chain · Latency scorer
Operational
99.97%
Token Accounting Service
Real-time billing · Wallet deduction · Budget enforcement
Operational
100%
Authentication & Key Validation
API key validation · Rate limit enforcement · Redis cluster
Operational
100%
Dashboard & Console
app.nextoken.biz · WebSocket real-time updates
Operational
99.98%
Provider Connectivity
OpenAI
gpt-4o · gpt-4o-mini · gpt-4-turbo · Whisper · DALL-E
Connected
99.94%
Anthropic
claude-3-5-sonnet · claude-3-5-haiku · claude-3-opus
Connected
99.98%
Google Vertex AI
gemini-1.5-pro · gemini-1.5-flash · gemini-1.0-pro
Connected
99.91%
Mistral AI
mistral-large · mistral-small · codestral
Degraded
98.12%
Cohere
command-r-plus · command-r · embed-english-v3
Connected
99.76%
Active Incidents
Monitoring
Elevated latency on Mistral Large (mistral-large-2411)
Started 14:05 SGT
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14:23 SGT
Monitoring — Mistral API P95 latency remains elevated at ~6.2s vs normal 2.1s. Nex routing engine is automatically deprioritizing mistral-large-2411 in the fallback chain. No data loss or billing impact. Users with routing=auto may transparently receive responses from alternative providers.
14:11 SGT
Investigating — Nex monitoring detected elevated P95 response times from Mistral's API. Opened incident. Routing engine has applied a 0.4 score penalty to mistral-large-2411. Direct (non-auto) requests to mistral-large are unaffected in routing but may experience slowness from the provider.
14:05 SGT
Alert triggered — Automated threshold breach: Mistral latency P95 exceeded 4,000ms (threshold: 3,500ms) for 2 consecutive minutes.
Past Incidents — Last 7 Days
Resolved
OpenAI API 429 rate limit spike — gpt-4o
28 Mar · 09:12–09:47 SGT
▾
09:47 SGT
Resolved — OpenAI confirmed resolution. Nex failover handled 94% of affected requests transparently via claude-3-5-sonnet-20241022. Total user-visible errors: <0.3% of requests during window. Incident closed.
09:18 SGT
Mitigating — Nex routing engine activated cascade failover. Requests automatically rerouted to Anthropic and Google providers. Manual bump to fallback weights applied.
Resolved
Dashboard load times degraded (Asia-Pacific)
25 Mar · 22:30–23:14 SGT
▾
23:14 SGT
Resolved — CDN edge cache invalidation was causing cold load on ap-southeast-1. Cache warmed and resolved. API not impacted. Dashboard fully operational.
No other incidents in the last 7 days.
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